My Account Frequently Asked Questions
You must go through the FAQs before making any purchase. it will help you to get answers to common questions that normally customers ask us on chat.
What is GPL License?
GPL (General Public License) is a widely used free software license that guarantees end users the freedom to run, study, share, and modify the software. All our themes and plugins are released under the GPL license, ensuring you have the freedom to use them in any way you see fit.
Are these original themes and plugins?
Yes, all themes and plugins offered on wpThemesKing.com are 100% original and obtained directly from the developers. We do not modify any files, ensuring you receive authentic and unaltered products.
Why are the prices so low compared to the developer's site?
Our business model allows us to redistribute themes and plugins under the GPL license without the overhead costs associated with direct support and updates from the original developers. This enables us to offer them at a significantly reduced price.
Do you provide customer support for the themes and plugins?
While we provide basic installation support and guidance, we do not offer extensive support for the themes and plugins. For in-depth support, we recommend purchasing directly from the original developers.
Are updates included with my purchase?
Yes, updates are included for one year to life time depending on the update period you have opted; from the date of purchase. You can download the latest versions as and when available from your account dashboard.
Are licenses and keys provided with the themes and plugins?
No, we do not provide individual licenses or keys with the themes and plugins. All products offered at wpThemesKing.com are licensed under the GPL (General Public License), which allows us to redistribute them without the need for individual license keys. This means you can use the themes and plugins freely without entering a license key. All themes and plugins will function perfectly without any issue. And dont worry about the updates; you are free to download and update manually from your account dashboard. Licence key are only required for automatic updates and premium support from theme/plugin developers. If you wish to avail automatic updates and support from the original developers then you need to purchase directly from them.
Can I test a theme or plugin before purchasing?
We don't offer free trials, but you can explore detailed descriptions, screenshots, and sometimes demo versions provided by the developers to get a good understanding of the product before making a purchase.
Do you offer refunds?
No. Due to the nature of digital products; once you have downloaded a plugin or theme there’s really no way to ‘return’ it. So all payments at wpThemesKing are non refundable. However, if you encounter any issues with your download or the product is not as described, please contact our support team, and we will do our best to assist you.
The product I am looking for is not available on your website?
Our website and its repository is getting appended on a daily basis. We are striving hard to bring as much as Themes and Plugins made available for your download. You may write to our support team if you need any specific theme or plugin, we would try our best you provide you the same in least possible time.
How do I make a purchase?
Simply browse our collection, add the desired items to your cart, and proceed to checkout. We accept various payment methods for your convenience like Credit / Debit Cards, All UPI payments etc.
How do I download my purchased theme or plugin?
After completing your purchase, log in to your account and navigate to the "Downloads" section. There, you will find links to download all your purchased items.
How do I install a theme or plugin on my WordPress site?
To install a theme, go to your WordPress dashboard, navigate to Appearance > Themes > Add New, and upload the theme zip file. For plugins, go to Plugins > Add New > Upload Plugin, and upload the plugin zip file. Activate it once the upload is complete.
How do I get updates for my themes and plugins?
Updates can be downloaded from your account dashboard as and when they are available. We regularly update our repository with the latest versions, ensuring you have access to the most current features and security patches.
What if I encounter an issue with a theme or plugin?
If you experience any problems, please refer to the documentation and FAQs provided by the theme or plugin developer. If you still need assistance, contact our support team, and we will help guide you through basic troubleshooting steps.
Can I use the themes and plugins on multiple sites?
Yes, under the GPL license, you are free to use the themes and plugins on as many sites as you wish without any restrictions.